Privacy Statement

By using our website and services, you consent to the collection and use of your information by London College of Osteopathy and Health Sciences (“LCO”). LCO collects personal information for the following purposes:

  • To make our site more user friendly and responsive. 
  • To provide information about yourself to fulfill requests and questions on our programs and courses
  • To offer you programs and courses that may be of interest to you.

Our web server recognizes your domain, service provider, operating system, and Internet browser. Our Web server additionally records usage of pages by our visitors. We sometimes use this non-personally identifiable information that we collect to improve the design and content of our site and personalize your Internet experience.

Some of LCO’s site(s) and service(s) collect personally identifiable information to further personalize your experience within a site. Some site(s) and service(s) require that you provide personally identifiable information in order to participate in the activities and offerings within.

We may also use your information to update our e-commerce and educational platform.

LCO’s websites(s) and service(s) may contain email services, bulletin board services, chat areas, news groups, forums, communities, personal Web pages, calendars, photo displays, and/or other message or communication facilities designed to enable you to communicate with others (collectively, “Communication Services”). The information we collect in connection with these Communication Services is used to provide an interactive experience. We use this information to facilitate participation in these Communication Services. Within many of these Communication Services, LCO provides you with multiple privacy options that allow you to restrict the use and viewability of your information to others.

Third-Party Disclosure

LCO does not sell, rent, give away, or loan any identifiable information to any third party other than agents and contractors of LCO.

Agents and contractors of LCO who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy statement by, for example, not using the information for any purpose other than to carry out the services they are performing for LCO.

LCO may release personal information when we believe, in good faith, that such release is reasonably necessary to (i.) comply with law, (ii.) enforce or apply the terms of any of our user agreements, or (iii.) protect the rights, property, or safety of LCO, our users, or others.

Some of our site(s) and service(s) contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy statements as we have no control over information that is submitted to, or collected by, these third parties.

Pixels, Web Beacons and Cookies

LCO utilizes “cookies” to enhance the experience on our website and for marketing purposes. Cookies are text files we place in the browsers of your computer, mobile device, tablet or another device to store your preferences. We use cookies to understand website usage and to improve the content and offerings on our Site. We also may use cookies to offer you products, programs, or services, or to provide you with personalized online display advertising tailored to your interests. In addition, we may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements.

At London College of Osteopathy and Health Sciences (LCO) , we have a huge respect for your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. Information collected may include IP addresses, cookie identifiers and website activity. You may opt out here.  If you have any questions about the details of our privacy policy, please do not hesitate to contact us.

You may refuse cookies by turning them off in your browser. Your browser may also be set not to accept cookies.

To delete or manage cookies settings, please follow the instructions for your web browser:

  • Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • or any other

LCO may collect a limited set of personally identifiable information about you to help manage our online advertising and promotions. To collect this information, we or our third-party advertising providers use, “web beacons” (also known as “clear gifs” and “pixel tags”), in conjunction with cookies.

Our website utilizes Google Analytics, Facebook pixels, and other software that may track and collect information from your device from the time you access our website. The information automatically collected is subject to their respective privacy policies. Please read more about Google Analytics’ privacy policy and Facebook’s privacy policy for information on how these companies use your information. Information collected may include:

  • Internet domain and the Internet address of the computer, mobile device or another device you use to access the Site.
  • Essential technical information collected includes the identification of the page or service you are requesting, type of browser and operating system you are using; and the date and time of access.
  • Optional information is collected only if you choose to send it. For example, choosing to complete an online form, register for an event, or send an email are optional actions.

LCO may use remarketing pixels created by Google, LinkedIn, Facebook, or other services to show you advertisements or relevant content on these channels or across the Internet.

The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at info@lcocanada.com .

As a user, you can control third party online behavioral advertising by visiting the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform.

Social Media Features

Our Site includes social media buttons and widgets, developed and maintained by LCO-approved vendors and/or third-party services “Social Media Functions.” These features may collect your IP address and pages you visited and may set a cookie to enable the feature to function properly. Social Media Functions are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy or statement of the company providing it.

Updates to This Privacy Statement

We reserve the right, at our discretion, to change, modify, add, or remove portions of this privacy statement at any time. Please review this privacy statement periodically for changes. If you have questions regarding this statement, please contact the Privacy Officer, London College of Osteopathy and Health Sciences, at info@lcocanada.com.

Contacting the Website

If you have any questions about this privacy statement, the practices of this website or your dealings with this website, please contact LCO’s webmaster via support@lcocanada.com

Refund Policy

LCO believes in the integrity and quality of all its courses and programs. However, if students do not find a chosen course or program to their liking, LCO will offer a 100% refund. The request must be made in writing to admissions@lcocanada.com and received no later than 24 hours from the moment students receive access credentials. Students are eligible for a one time refund on the course or program they have purchased.